The shipping and delivery policy for KesariyaBhoj restaurant’s online ordering system is as follows

  1. Delivery Areas: We currently offer delivery within a specific radius of our restaurant location. You can check whether we deliver to your area by entering your delivery address on our website.

  2. Delivery Charges: Delivery charges may apply to all online orders, and the amount will depend on your location and order total. The delivery charge will be displayed at the time of checkout.

  3. Delivery Time: We make every effort to ensure that your order is delivered to you within the estimated delivery time, which will be displayed on our website at the time of checkout. However, the delivery time may vary depending on your location and other factors such as traffic, weather conditions, and other unforeseen circumstances.

  4. Delivery Method: We use our own delivery team to deliver your orders. In the event that we are unable to deliver your order due to circumstances beyond our control, such as extreme weather conditions, we will notify you as soon as possible and offer a full refund.

  5. Delivery Instructions: You can provide delivery instructions at the time of checkout, such as a specific gate or building entrance, to help our delivery team locate your address. However, we cannot guarantee that we will be able to follow all delivery instructions.

  6. Order Tracking: You can track the status of your order on our website by entering your order number and delivery address. We will also send you email and SMS notifications with updates on your order status.

  7. Pickup Option: We also offer a pickup option for online orders. You can select this option at the time of checkout and collect your order from our restaurant at the designated time.

  8. Changes to Shipping and Delivery Policy: We reserve the right to modify or update this Shipping and Delivery Policy at any time without prior notice. The most current version of the policy will always be available on our website.

If you have any questions or concerns about our Shipping and Delivery Policy, please contact our customer service team for assistance.